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Posts Tagged ‘selling’

The new form of advertising isn’t selling

June 9th, 2010 No comments

OK, I’m going to shock you. You may not survive the process. You may find your world has been irrevocably destroyed.

Don’t say I didn’t warn you.

Advertising isn’t new.

Don’t shoot the messenger. It’s the plain and simple truth.

Yet many people think it is.

They must do.

Because when it comes to advertising on the internet, they seem to throw out all the experience we’ve collected over the past hundred or so years.

Perhaps in the early days of Flash, after seeing nothing but blue hyperlinks, white text and grey background, people saw image led advertising as new, as a drink of water in the desert. Perhaps.

These days there is no such excuse. The prevalence of ad blockers show that we are, in the main, quite used to advertising on the internet and hold it in the same, suspicious regard as all other forms of advertising.

So where are the messages.

And why do so many ads not only avoid supplying us with a reason to buy but actively discourage us from making an informed decision on the purchasing process by holding of on the information until we ‘clickthrough’?

It must be a new form of advertising.

And I’m not sure I want to buy into it.

iAd is welcome, but it’s not new

April 19th, 2010 No comments

Apple’s recent announcement of the iAd system was designed to further desensitize us to use of the lower case “i” in a bid to trademark the letter and prevent us all from talking about ourselves.

It also had the effect of exciting an awful lot of media buyers who know that wherever Apple walk, premium pricing “opportunities” are sure to follow.

The system was heralded as something new, as adding value to advertising as only Apple can by being more than than just animated text over a background – something most marketing people seem happy with when it comes to online advertising.

It’s a welcome move.

But it certainly isn’t new.

The Great Enemy – Flash – is capable of doing everything Steve Jobs demonstrated. It just isn’t done very often. All creative advertisers (not just Head First) understand that people don’t really want to click through because, well, they were on that page for a reason. Enabling consumers (or people, as we like to call them) to be diverted but not distracted is something we would all love to do because we’re people too. I’m reading a story and I like the cut of your ad. That doesn’t mean I want to marry it. I might explore a little further, see what the rollover state is but really, I’d like to carry on reading.

iAds “solves” this by not taking you out of the App space. It has the benefit of working within a fixed frame, thereby ensuring designers can make full use of space rather than be restricted to 300×250 or 728×90. And creating a mini-site within the ad, with all the hooks into the system is a great idea. It’s what closed systems can excel in.

But it’s not new.

Our recent ad for MotoGP 09/10 enabled people to choose from a variety of different trailers depending upon their interest in the game – from balls to the wall action to the more strategic coolness the game offers.

Much like the iAd proposition, it didn’t demand that you visit the website in order to explain why you really ought to buy the game. It showed you what was cool and then left it to you to decide.

We think that’s sensible. We know it helps sales.

Not all briefs enable us to this of course. Some briefs are written so that the client can increase traffic to the website.

And that’s ok too.

iAds will be a lovely advertising system. But it’s not new and certainly not innovative. All products can benefit from such an approach if they opt to bring the sales message to the person, not send the person to the message.

Where does diversity and choice part company?

February 19th, 2010 No comments

I’m interested in choice. Or the lack of.

Any regular reader of this blog who ISN’T paid to read my ramblings may have noticed this. Whether I’m talking about the rise of the supermarket own brand and the way in which it elbows out brands who have spent the better part of a century worming their way into our homes; or the iPad with a gloomy eye to a single entertainment gateway and the way we will all willingly walk through it as a direct consequence of our genetic tendency to gather in mobs, choice is something that is often, in my mind, off the menu.

It’s easy to see this effect in the shops we use. Amazon, iTunes, ebay – the giants have set up store not so much along our most popular bus routes and busiest retail spaces in the way M&S did, but right in front of our eyes. They are hard to avoid and the lazy majority (guilty) don’t even bother trying.

Less easy to see, perhaps, is the same effect in products.

As a company, Head First are hired to promote video games, books, films and other entertainment products (all of which, increasingly, are sharing the same digital and promotional spaces using many of the same techniques to make them more visible to the consumer, quick-eyed as she is). In ten years of business, we have shepherded a large number of these products through our creative process and, from the middle of the forest, it rarely feels as though we are repeating ourselves.

I say this not to brag of the way in which we find unique solutions to our projects but to highlight the range and flow of product; and it’s apparent diversity.

Yes. Apparent diversity.

On the face of things you only have to walk into Game to see a wide array of products. Game after game lines the shelving, a barrage of action shots vying for your attention. But split these down into genre and choice begins to lessen.

Advertising is about finding a compelling reason to buy that the consumer can latch onto. As products seek to compete with each other these reasons often become marginalised. It may be a slight improvement in taste, a tweak of image or a reduction in price but the obsession with becoming the next big thing in Genre A takes over and genuine innovation takes a backseat.

It’s inevitable. Risk costs money. It costs more money to launch a new IP than to issue a sequel. With films this risk is lessened by the inclusion of a Star. Bruce Willis may be starring in the same old action flick time after time but hey, it’s Bruce Willis and we like him. So that succeeds. Bring in an unknown star and the film better have something unique about it for advertisers to sell us the concept. Think back to The Matrix and yes, Keanu was a star but the concept was something new(ish). So the marketing looked fresh, taking its cues not from the genre (sci-fi) but from the concept. The stylistic approach entered the lexicon and today we see parodies in all forms of product lines (Money Supermarket being the one that most springs to mind).

Just asking yourself how often this happens provides the clue as to the extent of diversity within what we consume. Books are wonderful at providing cutting edge graphic design for certain genres but they also know when to piggy-back another style. Because book marketing understands what some other products don’t – that people like their choice in one flavour: limited. Movie marketers know this as well of course which is why we all fall for the same old poster with the goofy guy and the gorgeous girl when it comes to finding a simple movie which EVERYONE will like (but which nobody really does).

As someone who writes advertising, this apparent contradiction intrigues and challenges me. It demands that I be blunt in the face of a brief’s assumptions of what is the product’s unique selling point and prepared to find new ways of helping make a product noticeable.

Categories: Advertising, Work Tags: , , ,

Finding the extraordinary

December 7th, 2009 No comments

I’m looking for something special. Around me are the hills of Grasmere and I have my nose in a dusty old bookshop that rarely discounts, barely organises and never, ever, sells stamps.

The hills ought to be enough. Their splendour is clear and painters and poets could lead me by the hand through every life, every unique life, which has been caught in their shadow.

Instead I turn to another country as a book by Tove Jansson (of Moomin fame) shows me not the majestic beauty of Wordsworth but the ordinary lives of a tiny collection of people in a Swedish hamlet. And it is this sense of the ordinary that most captivates me because it is something I strive for whenever I write or whenever I start my working day.

Take this sentence:

People woke up late because there was no longer any morning.

How ordinary. How extraordinary. In context it is a simple sentence relating the behaviour of people caught in the long darkness of winter. This is Sweden, remember. A simple sentence gives us a simple behaviour and a complex insight into the people who exhibit it.

From the ordinary activity of sleeping in late to the extraordinary people who do so, there is always something more in every detail.

We just need to find it.

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